The hard way                                                                                                                                 

 SPECIALS        FOOD   

  Svetlogorsk

                                              The hard way   copydude
I stopped for a roadside lunch outside Svetlogorsk yesterday.  When I got the fine, I noticed 10% had been added to every single shout: glass of wine, cup of coffee, dessert, blah. ‘What’s all this then?’ I asked the hostess. ‘Oh, it’s a local tax.’ Yeah right. Local to her front door.The funny part is that Russians don’t have a clue about ‘word of badmouth’. According to customer service research, a dissatisfied customer complains to an average of eight other people about a bad experience.

In the blogging era, you can probably put the figure nearer eighty. I didn’t mind the cuisine being inept. You expect that in Russia. ‘Do you want cheese on your steak?’ asked the proprietress. ‘Certainly not’. ‘Oh’, she said. ‘It won’t be very nice without cheese’. Well, she was right about that.

 

 

 

 

 


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